Friday, September 30, 2011

How to do the Beehive

Yep you have seen it on Amy Winehouse and it looks ugly...but did you think it could possibly be a glamorous up do?



The following is from handbag.com:

To create it you will need a long hair brush, a detail brush, some pins and a decorative hair band, ribbon or ornament.



Start by brushing your fringe forward, then move an inch back from where your fringe starts and take a line of hair forward. Work down to the ear on both sides, brushing the hair forward.



Next, start taking sections of the hair from your crown and backcomb with firm movements from the tip down to the base of the hair - working through the hair. Then gather up the back-brushed hair and start moulding it round to create height and gather up at the base to support the beehive at the front. Secure with pins to keep the hair in place.









Now you can start smoothing and pulling the front sections loosely round, so the overall effect doesn't look too contrived and secure at the back. If you have a short fringe you can leave it smoothed on your forehead or for a long fringe, sweep it off too the side for added definition.






Finishing touches can glam up the final look - choose decorative combs, sparkly pins or strands of shiny ribbon. When you're happy with the results, keep everything in place with a strong hold hairspray and a defining gloss.







USEFUL TIPS


• This style works best on hair that has not just been washed - hair is easier to shape and manage a day or two after washing.






• For extra effect, choose a decorative ribbon, comb or flower to match your outfit or the occasion.




• When securing the back brushed sections to support the beehive, mould and shape to the height you want to achieve. The tighter you pull it the smaller the beehive.


• Try and angle a mirror so you can see how the style is looking from the back.

• And finally.... keep out of high winds and avoid low doorways!



See how cute is it?

Happy long weekend :)

Xo

Customer Service at it's Worse - Gasp

Gasp, a fashion boutique store in Chapel St, Melbourne has come under fire for their bitchy remarks towards a customer who had made a complaint.

Their defence is that they are not an exclusive store and welcome all customers...but that's not the message I am getting from their store manager.

Read below...it's both funny and shocking.

And let me know what you think!!




“From the customer, Keara O’Neil:




Hi,
I had the privilege of shopping at your brand new Chapel St store on Saturday 24th September with my three bridesmaids in tow.


On the hunt for bridesmaids dresses and a hens dress for myself we walked into the store and were automatically pounced on by a male staff member, I understand that this is protocol for many retail outlets and ours is no different.


The staff member was initially funny and extremely helpful with sizes etc. I chose a bright pink dress to try on but was unable to do the zip up so asked for the size up, when I eventually got the correct size and came out of the change room I was unable to discuss the likes or dislikes of the dress with my bridesmaids as the sales assistant kept saying “You should just get it”. When I told him I would think about it, he pulled me aside and whispered “Is it the price your worried about?”


By now I was extremely frustrated, and again told him I’d think about it, I walked back into the change room and closed the door behind me, only to have it pushed open with the sales assistant half standing in my change room, again whispering “I think you should just get it”, when I gave him attitude and said rudely, “I already told you I would think about it”, he then replied, “With your figure I really think you should buy it”.
I’m not sure exactly what he meant by that, but considering the attitude used to deliver such a statement I can only imagine that it was an immature dig in relation to my healthy size 12 frame.


I got changed in a hurry and walked right out of the change rooms and out of the store, I could hear the sales assistant yelling out to me, but I just ignored him and continued to leave, assuming my bridesmaids would follow.


After waiting down the road for my bridesmaids to come out of the store I was told by one of them that the sales assistant yelled out “Have fun finding something at Supre”, when one of them approached him in regards to his comments, he replied “I knew you girls were a joke the minute you walked in”.
When my bridesmaids walked out of the store another two customers walked out with them, they too could not believe the immaturity of the sales assistant.


I have worked in retail for 12 years and have come across an array of customer complaints over the years, none of which come even close to what I encountered on Saturday at your store, I wish I was exaggerating but unfortunately for your company this person actually exists and is working in one of your stores.


I am pretty laid back and was quite happy just leaving your store, it was my bridesmaids who felt the need to say something to him. I dread to think how many customers he has not only offended but how many customers have left your store due to the pressure placed on getting the sale, and then to be harassed when that sale hasn’t taken place.


Ring me, don’t ring, not fussed………I’m just one retailer notifying another of an extremely inappropriate sales assistant.



And here is the response.

 


Store representative, Area Manager Matthew Chidgey:

Having now had the privilege of having both version of events, I am now in a position to respond to your complaint.

From the very outset, one thing that you should be mindful of is; Our product offerings are very, very carefully selected, so to ensure that we do not appeal to a broad customer base. This is something which is always at the forefront of our minds when undertaking buying duties.


The reason for this is to ensure that we only carry products which appeal to a very fashion forward consumer. This by default means that the customer whom is acclimatised to buying from “clothing for the masses” type retailers, is almost frightened by our range, sometimes we have found that this type of customer, almost finds our dresses funny, and on occasion noted comments such as ‘it looks like a dead flamingo’.


When we receive comments like this, we like to give ourselves and our buyers, a big pat on the back, because we know we are doing our job right, and modus operandi is being upheld.


Our range is worn by A list celebrities to the likes of Kim Kardashian, Selena Gomez and Katy Perry to name only a few. Now, as one might appreciate, the style counsel for these types of celebrities are not ones to pick “run of the mill” type clothing, and they do so on the basis to ensure that the styles are cutting edge, and only worn by a select few. Similarly these items are priced such that they remain inaccessible to the undesirable.


Insofar as our employee goes; Similar to our product offerings, our employees are selected with a similar approach. Chris whom served you is a qualified stylist whom has a sixth sense for fashion, and Chris’s only problem is that he is too good at what he does, and as I am sure you are aware, people whom are talented, generally do not tolerate having their time wasted, which is the reason you were provoked to leave the store.


Whilst I concede that you work for chain retailer, unfortunately that does not make us like for like. It is probably fair to assume, a lot of what I have said in this email, either doesn’t make sense to you, or you totally disagree with it all, which is what I would expect (unless of course I have you totally wrong –which I doubt).


Let me guess, you would never, ever hire Chris in the course of your duty, would you? This is the very reason, why your comment “from one retailer to another” is so disproportionate, it’s almost as though we are in a totally different industries. Chris is a retail superstar, who possess unparalleled ability, and I am sorry you feel upset by him, but he knew you were not going to buy anything before you even left your house.


So if you would like to do us any favours, please do not waste our retail staff’s time, because as you have already seen, they will not tolerate it. I am sure there are plenty of shops that appease your taste, so I respectfully ask that you side step our store during future window shopping expeditions.”



What do you guys think?? And the dresses Gasp stock above?
 
Xo

Wednesday, September 7, 2011

10 Yr Anniversary - 911 - where were you?

So it's been 10 years since the whole world changed.

Where were you when it happened?

I was at school and like me, I am always the last person to receive any news so when I saw my friends crying, I knew something big had happened.

We stopped class and we stopped school. All we did was sit in the classroom and watch the news. I too, started to cry.

When I got home, I was watching a woman and her son running around New York City trying to find her husband. She was in hysterics and she was desperately trying to find her husband. Her son was too young to understand but he knew something was wrong.

There was a happy ending to this story because her husband had stepped out of the office when the planes flew into the North and South Towers and so, he was unhurt.

This was incredibly moving but I knew not all of these people's stories would have a similar happy ending.

Channel 10 is showing 911 10 Year Specials and one of the families featured is the Burnetts. This family's courage and strength was so amazing to watch.
The girls now in their teens are scarred for life, waking up screaming in their sleep and isolating themselves from people and life.

But they have pride. Their father was on the United Flight 93 that was targeting the Pentagon but instead with the courage of ordinary men and women stood up to the terrorists and changed history.

The plane did not meet its' target.

Tom Burnett, along with his fellow passengers died as Heroes in 911.

God Bless.

Xo

MSFW Pop-up in Melbourne Central

Our favourite Aussie and international designers are coming together to put on a runway show in Melbourne CBD during the MSFW.



Some of the designers include Sass and Bide and Calvin Klein.





And of course they had to get the most awesome Aussie models including Alice Burdeau.